One platform.
Every message
delivered.
FlipSend is built for Australian businesses that need to reach people across SMS, email, and fax — from a single platform, with your data stored onshore here in Australia.
Sydney region
Campaign overview
Last 30 days · All channels
24,891
Messages sent
99.2%
Delivered
34.7%
Open rate
1.2s
Avg. delivery
Send volume
Recent campaigns
Q2 Patient Recall — Dental
4,218 sent
1,842 opened
Appointment Reminder — Mon 23 Jun
1,206 sent
— opened
Enrolment Notice — Term 3 2026
8,934 sent
4,201 opened
Pathology Results Batch — WK26
312 sent
— opened
Public Health Alert — Measles
— sent
— opened
Approved, accredited, Australian
- ACMA-approved telco
- Government supplier · VIC · NSW · QLD · WA · SA
- 100% Australian-hosted
- Privacy Act 1988
- Spam Act 2003 compliant
- Data sovereignty by design
- ACMA-approved telco
- Government supplier · VIC · NSW · QLD · WA · SA
- 100% Australian-hosted
- Privacy Act 1988
- Spam Act 2003 compliant
- Data sovereignty by design
Security & protection
Built to protect your organisation and the people you communicate with.
Security isn't a feature we added later — it's baked into how FlipSend works. Here's what's protecting you, your team, and your contacts every time you send.
Login & access
Secure login with 2FA & MFA support
Sessions expire automatically after 24 hours. Add a second layer with two-factor authentication via SMS code or authenticator app — Google Authenticator and Authy both supported. No email codes, no delays.
Data separation
Your data is invisible to every other client
FlipSend serves many organisations, but each operates in a completely sealed environment. Your contacts, campaigns, and billing are invisible to anyone outside your account — always.
Team permissions
The right people get the right access
You control what each team member can see and do. Viewers read reports. Editors build campaigns. Only owners and admins can manage billing or delete data — no accidental overreach.
Billing integrity
Credits deducted safely — every time
FlipSend uses a bank-grade locking system when deducting credits. Even if ten sends happen at the same moment, the numbers always add up correctly. No double charges, no credit leakage.
Email trust
Emails that prove they're really from you
Every email carries a digital signature proving it genuinely came from your organisation. This stops scammers from faking your domain and protects your clients from phishing attacks.
Abuse prevention
Automatic protection if something looks wrong
FlipSend monitors complaint rates in real time. If an account starts generating unusual complaints, it's flagged and paused automatically — before it can damage your sending reputation.
Data sovereignty
Your data never leaves Australia
Everything — your contacts, campaigns, and message history — is stored and processed on Australian infrastructure. No data crosses an international border, ever. Full stop.
Compliance
Unsubscribes are permanent and instant
The moment someone unsubscribes, they're gone from your send list permanently. FlipSend enforces this automatically so you're always Spam Act compliant — without thinking about it.
Sending reliability
Regulated clients get their own sending lane
Healthcare, government, and education clients send through dedicated infrastructure — completely separate from other accounts. One client's behaviour can never affect your deliverability.
Security you don't have to manage
All of the above runs automatically in the background. There's nothing to configure, nothing to monitor, and nothing to worry about. FlipSend handles it so you can focus on communicating.
The problem
Global messaging platforms weren't built for Australian rules.
External
You need to message thousands at once
Appointment reminders, recalls, enrolment notices, public health alerts — at volume, on time, every time.
Internal
One breach keeps you up at night
A misdirected list or an offshore data leak isn't an inconvenience in healthcare or government. It's a notifiable incident.
Philosophical
Australian data should stay in Australia
Regulated contact data shouldn't be processed on the other side of the world just because that's how the big platforms are built.
The guide
We built FlipSend because compliance shouldn't be the hard part.
Flipside Digital is an Australian-owned digital agency with over 15 years building bespoke platforms for healthcare, government, education and emergency services. We made FlipSend for organisations who can't afford to get messaging wrong — so the compliance work is built into the architecture, not bolted on after.
0
AU-hosted infrastructure
0
Complaint-rate auto-suspend
0
Channels, one dashboard
0
Pricing — no per-seat fees
The plan
Live in a week. Here's the whole path.
Verify your domain
We walk you through DKIM, SPF and DMARC with a guided DNS wizard. Your mail, your domain, authenticated.
Import your contacts
Bring your lists in by CSV. We validate, dedupe and check them against your suppression list automatically.
Send with confidence
Build once, send to thousands, watch delivery in real time. Every send is logged for your audit trail.
Without FlipSend
- ✕Contact data processed offshore, outside your control
- ✕Manual unsubscribe handling that risks Spam Act breaches
- ✕No single audit trail when the regulator asks
- ✕Per-seat pricing that punishes you for growing
With FlipSend
- ✓Every byte stored and processed in Sydney
- ✓Automatic one-click unsubscribe and suppression
- ✓One dashboard, one audit trail, every channel
- ✓Pay for what you send — credits never expire
Ready when you are
Send like an Australian institution should.
Start a free trial, or take the compliance checklist for regulated senders with you.