Healthcare
Patient reminders that cut no-shows — data that never leaves Australia.
SMS, email and fax for Australian practices, hospitals and clinics. Automated reminders and recalls from an ACMA-approved telco, with every patient record stored onshore.
Use cases
Every patient message, one platform.
Appointment reminders
Automated, two-way reminders before every appointment. The single fastest way to reduce no-shows.
Recalls & results
Prompt patients when they're due for a recall, review or result — without your team chasing a list.
Alerts & notifications
Practice closures, public-health notices and time-critical updates, delivered in seconds.
Referrals by fax
Referrals, results and patient documents where fax is still required — from the same dashboard.
Why healthcare chooses FlipSend
Built for sensitive data and the way clinics actually communicate.
Patient data stays onshore
Every patient contact and message is stored and processed in Australia (AWS Sydney). No data crosses a border.
Privacy Act aligned
Built around the Australian Privacy Act 1988 and its handling of sensitive health information.
Two-way SMS
Patients confirm, reschedule or reply in their own words — the whole conversation in one place.
Fax where it's still needed
Bulk fax with status tracking sits alongside SMS and email, so nothing falls back to a manual machine.
Per-practice isolation
Each practice operates in a sealed environment. Your patient lists are invisible to every other account.
One audit trail
Every reminder, recall and referral is logged across all channels — the record you need on request.
Fewer no-shows. Onshore by default.
Set up in minutes and send your first compliant reminder. Pay only for what you send, no lock-in.