Flipside Digital

SMS

SMS that gets read — and cuts no-shows.

SMS averages a 98% open rate, most within minutes. Send automated, two-way appointment reminders and alerts your customers can reply to — from an ACMA-approved telco, with sender ID and opt-out handled for you.

Trusted where it matters

ACMA — Australian Communications and Media AuthorityGov supplier · VIC·NSW·QLD·WA·SAAustralian-hosted
9:41
NDNorthDentalSMS · Today 9:41 am

Use cases

Built for the messages that can't be missed.

Appointment reminders

Automated reminders before every appointment, with reply-to-confirm. The single fastest way to cut no-shows.

Recalls & follow-ups

Prompt patients and clients when they're due — recalls, renewals, re-bookings — without anyone chasing a list.

Alerts & notifications

Time-critical notices — closures, outages, public-health and safety alerts — delivered in seconds, read in minutes.

Confirmations & codes

Booking confirmations, order updates and one-time verification codes, delivered reliably through carrier-grade infrastructure.

Two-way

Replies land in one inbox.

When someone replies, it lands in a shared conversation view. Confirm, reschedule or answer a question — the whole thread stays with the contact, across your team.

Sarah Chen

NthDental · via +61 468 199 600

Hi Sarah, a reminder from NorthDental — your appointment is tomorrow at 2:30 pm. Reply YES to confirm.9:41 am
Yes, see you then9:42 am
Thanks Sarah, you're confirmed for 2:30 pm.9:42 am
Actually, can I move it to 3pm?9:43 am
No problem — you're now booked for 3:00 pm. See you then.9:43 am
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Carrier-grade, compliant

A telco behind your text messages.

ACMA-approved telco

We're an approved telco with the ACMA and register your branded sender ID — carrier-grade compliance handled for you.

Two-way SMS

Customers can reply — confirm, reschedule or ask a question — and you see the whole conversation in one place.

Delivery receipts

Real-time delivery status on every message, logged for your audit trail alongside every other channel.

Compliant opt-out

A one-tap opt-out link on every message, honoured automatically and permanently — keeping each send Spam Act compliant.

Start sending SMS that lands.

Set up in minutes. Pay only for what you send, no lock-in.