Government
Built for government. Approved across five states.
FlipSend is an approved supplier to the Victorian, NSW, Queensland, Western Australian and South Australian governments, and an ACMA-approved telco. Email, SMS and fax for public-sector senders — every byte stored and processed in Australia.
Approved supplier
On government supply arrangements in five states.
Agencies can engage FlipSend through existing government supply arrangements — so you can get started without a lengthy new procurement.
Victoria
Government supply agreement
New South Wales
Government supply agreement
Queensland
Government supply agreement
Western Australia
Government supply agreement
South Australia
Government supply agreement
Why government chooses FlipSend
Sovereignty and compliance, built into the platform.
Onshore data sovereignty
Every byte of contact and message data is stored and processed in Australia (AWS Sydney). No offshore replication, no asterisks.
Privacy Act aligned
Built around the Australian Privacy Act 1988 — the way regulated agencies need to handle citizen data.
Spam Act compliant
One-tap opt-out is honoured automatically and permanently on every send, keeping each message compliant.
Per-agency isolation
Each account operates in a completely sealed environment. Your contacts and campaigns are invisible to everyone else.
One audit trail
Every email, SMS and fax is logged in one place — the record you need when the question is asked.
ACMA-approved telco
Carrier-grade SMS with registered sender IDs and compliance handled at the telco level, not resold.
Use cases
From reminders to emergency alerts.
Public notices
Reach residents and stakeholders with formal notices, updates and consultations at scale.
Emergency & critical alerts
Time-critical warnings delivered in seconds and read in minutes, across SMS, email and fax.
Service & appointment reminders
Reduce missed appointments and no-shows across health, courts, licensing and community services.
Community engagement
Consultations, surveys and program communications with full delivery and opt-out reporting.
Talk to us about your agency's messaging.
Approved, onshore, and compliant by design. See how a compliant send works, start to finish.